Personalisation & SDS

Here you will will find advice and information in relation to the planned changes across all Scottish local authorities which will affect everyone who accesses our services. We will regularly update this page with new information on Personalisation and Self Directed Support as we receive it.

What is Personalisation?

Personalisation is a new national policy which will allow people to choose the type of support they want to get the results they need. It also means people have control over the budget for their support.

Personalisation means that support needs will be assessed by local authorities and directly linked with resources. As a result, people with similar support needs will be allocated similar budgets and then have the choice (if that’s what they choose) to pay for their own range of services.

What is Self-Directed Support (SDS)?

Self-Directed Support is the process that supports the delivery of Personalisation. This seven-step process gives people a choice about how they receive support or care. It encourages people to look at new ways of being supported or cared for, which might not be from traditional services.

For example, instead of relying on the activities run at a day centre, a person receiving support or care may want to arrange for someone to help them attend local classes or go swimming. The focus will be on the individual, who can then make the best choices for themselves.

More information on SDS can be found here.

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