Gearing up for a busy festive period
It’s fair to say that 2020 has definitely been a tumultuous and uncertain year for Silver Birch and everyone else! We have had to make lots of changes and adapt our business as the year has gone on, to ensure everyone’s safety throughout this pandemic.
Of course it wouldn’t be a normal year without the annual Silver Birch Christmas Season so we are planning to make this one to remember.
It goes without saying that we will have to make some changes to our Christmas Season this year, including the introduction of pre-booked appointments, increased use of contactless payments, encouragement of PPE in designated areas as well as social distancing wherever possible.
The safety of our customers is always our number one priority at Silver Birch, and we also want to make your visit to us throughout the festive season as enjoyable as possible!
As this year is slightly different, we are offering a special 10% discount to all customers who place their orders before and up to 29th November this year. This is to acknowledge that not everyone may want to visit us in person this year (which we fully understand) and to let you know that we still value your custom and don’t want you to miss out on this fantastic offer.
Our Christmas Weekend will be on Saturday 28th and Sunday 29th of November this year between 3pm-7pm. To ensure the safety of all customers, the event is strictly by appointment only and we will require all visitors to the retail area to wear a face mask in designated areas. To book a space at our Christmas Weekend, call us on 0141 777 5050. We will also have a selection of complimentary mince pies and hot mulled wine on offer for all customers across the weekend, so why not come along for a great day out.
Re-opening our retail unit
Hello everyone! We are still here after being closed for 10 weeks, and we are now planning how we can re-open our retail unit to begin trading again in a safe and responsible way.
As we have been closed for such a prolonged period, we are now spending the next few days planning a modified service to ensure you still receive the best service possible from us but within the limits of the lockdown safety recommendations.
This means that retail & deliveries will begin operating again from Monday 8th June 2020. We have also made some changes to reduce person to person contact, meaning customers will only be able to visit if they have arranged an appointment beforehand. This new system ensures the safety of our staff and customers is prioritised. We will be also be offering limited local deliveries and introducing a new Click & Collect service.
To arrange a Click & Collect, a delivery or to make an appointment to visit us to view our current stock, please call us on 0141 777 5050.
Happy New Year
It’s hard to imagine where the past twelve months have gone as we move in to a new decade. Silver Birch has enjoyed another year of success thanks to the wonderful support we receive from our partners, funders and stakeholders for which we are always grateful.
As we move into this next chapter, we will continue to build on previous successes and develop the organisation and services with our clients as always directing the changes.
We want to wish each and every one of you a very Happy New Year and a very prosperous 2020. Thank you for your continued support which enables us to continue the important work we do.